We cannot express enough gratitude to Infinity IT for their exceptional Disaster Recovery efforts following the unforeseen flooding of our Credit Union premises. The flooding posed a significant threat to our daily operations and the safety of our members' financial assets. However, thanks to the meticulous disaster recovery planning and swift execution by Infinity IT, we were able to navigate through the crisis seamlessly. Their emphasis on defining Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO) proved invaluable, allowing us to maintain data integrity and resume operations swiftly. Infinity IT demonstrated unparalleled efficiency by successfully transitioning our critical systems to our designated Disaster Recovery site within 24 hours. This remarkable feat not only minimised downtime but also reassured our members of the unwavering reliability of our services. We recommend Infinity IT to any Credit Union seeking reliable, comprehensive, and effective disaster recovery solutions. John Fenton, Manager, Midleton Credit Union

We have worked with Infinity IT for a number of years now and I would highly recommend them. The team at Infinity IT have worked with us to upgrade our IT systems; significantly improving our IT security and business continuity plans in that time. They have also been able to identify cost saving measures for us in terms of our email and licensing packages. The Infinity IT support team are quick to resolve any queries for us through their dedicated support desk and the monthly security reports provide great oversight and reassurance that our IT systems are secure and efficient. Liz Hogan, Clinic Manager, Wellington Eye Clinic

The healthcare industry remains one of the prime targets for external and internal cyber attacks, as protected health information (PHI) is in high demand on the dark web. The frequency and sophistication of attacks continue to rise, posing significant challenges to the healthcare sector. Malware Attacks by Industry - Sonicwall CyberThreat report 2023 Education Healthcare Finance Retail Government Key Challenges facing healthcare Keeping critical infrastructure covered and continuously available Protecting patient privacy from insider risks Preserving the integrity of healthcare data Preventing data breaches originating from ransomware and phishing attacks HSE Attack This attack highlighted the devastating impact of cyber attacks on healthcare infrastructure in Ireland disrupting operations and compromised patient data. MARCH 2021: An email was sent on the 16th of March, opened on the 18th of March 2021 which delivered the lethal blow. MARCH 2021: The HSE antivirus software detected malicious activity on 31st March 2021, monitor only mode. MAY 2021: Mid May HSE operations were finally alerted to the attack by a service provider. JUNE 2021: At least three quarters of the HSE's IT servers had been decrypted and 70% of PC’s were back in use. SEPTEMBER 2021: 90% of systems were recovered. Impact of an Attack The consequences of such attacks extend far beyond financial losses, affecting patient care and safety. Patients don’t get the care they need when healthcare providers are taken offline due to ransomware attacks. Surgeons postpone surgeries because the information necessary to perform a life-saving surgery becomes inaccessible. Failures in diagnostic procedures and laboratory tests result in delayed medical treatment. Emergency Room (ER) bypass causes ambulances to diverge to healthcare facilities miles farther, leading to degraded and irreversible outcomes. What can you do to protect your healthcare organisation from similar attacks: Implementing a multi-layer protection platform can help mitigate vulnerabilities and defend against evolving cyber threats. Healthcare organisations must invest in robust security measures to safeguard critical infrastructure, protect patient privacy, and prevent data breaches. Infinity IT and SonicWall have worked with healthcare providers to help build a healthier system. Our innovations and comprehensive strategies have allowed us to meet new expectations regarding improving security, increasing operation efficiencies, and reducing IT costs. Our knowledge and wealth of experience helps us to help Healthcare Organisation’s to avoid surprises and spend more time focused on their primary mission: ensuring the health and well-being of the communities they serve. As threats continue to evolve, the healthcare industry must remain vigilant and proactive in addressing cybersecurity risks. By learning from past attacks and investing in effective security measures, healthcare organisations can better protect their systems, safeguard patient data, and uphold the trust and integrity of the healthcare system. The time to act is now – the health and well-being of patients depend on it. Case Study: “Our improved security performance coupled with simplified security management has reduced costs and time spent on administrative tasks. The whole process has been a very positive experience!” Steve Jackson IT Director Kingdom Services Group

Recent data breaches across healthcare organisations highlight the urgency for robust cybersecurity measures. In this blog post, we explore the challenges faced by the healthcare industry and how Infinity IT's comprehensive cybersecurity solutions are helping organisations protect their digital infrastructure. The Alarming Rise of Healthcare Cyberattacks: Hacking incidents, particularly targeting network servers and emails, account for over 80% of attacks, posing significant threats to electronic health records (EHR) and personal health records (PHR). Understanding the Impact: The implications of healthcare data breaches extend beyond compromised records. Cyberattacks can lead to severe consequences, affecting the efficiency of medical procedures, increasing mortality rates, and causing long-term financial and mental distress for patients. The evolving tactics of cybercriminals demand a proactive and resilient cybersecurity approach to ensure the safety of patient care. Infinity IT and SonicWall have joined forces to address this challenge. For the past three decades, SonicWall has been at the forefront of cybersecurity, working closely with healthcare providers to enhance security, and operational efficiency, and reduce IT costs. Our Boundless Cybersecurity approach integrates security, central management, advanced analytics, and unified threat management across their entire security solutions portfolio, forming the robust Capture Cloud Platform. Essential Cybersecurity Solutions for Healthcare Organisations: In the face of advancing threats and government-backed ransomware assaults, our cybersecurity solutions emerge as a vital lifeline. These solutions strengthen networks, secure IoT medical devices, and safeguard patient data. Our portfolio comprehensively addresses the intricate security requirements of the healthcare sector, providing a crucial defense against cyber threats. To Summarise: Healthcare organisations must prioritise cybersecurity to ensure patient safety and the uninterrupted delivery of care. Our Cybersecurity approach and comprehensive solutions offer a strategic advantage, empowering healthcare providers to proactively defend against evolving threats and secure the future of healthcare delivery. As the healthcare industry navigates the challenges of an increasingly digital landscape, SonicWall stands as a trusted partner, dedicated to closing the cybersecurity gap for enterprises, governments, and SMBs worldwide. Case Study: “The SMA device rapidly allowed our newly deployed workforce complete access to their internal applications. We now have physicians working from home without problem. We extended our physicians reading environment to their homes, and we’ve moved our scheduling department from in-house to at-home workers.” Michael Brown, IT Director, Women’s Center for Radiology

Fantastic experience with Infinity IT for the on-boarding of their Managed IT Support Service! Smooth and efficient on-boarding process! Credit to the team for their impeccable organisation and attention to detail. They made the transition seamless, ensuring no disruption to our daily operations. Exceptional communication throughout the on-boarding journey. The Infinity IT team was always responsive and kept us informed at every step. We are thoroughly satisfied with the on-boarding experience and are confident that Infinity IT is the right partner for our Managed IT Support. Looking forward to a long and successful collaboration with a team that truly understands our IT needs. Andrew Higgs, CTO, Community Credit Union

Here at Byrne Wallace, we have found that Infinity IT’s prompt response to any technical challenges we face has minimised disruptions and allowed us to focus on serving our clients and running the business effectively. This was highlighted when they worked with us during the Covid outbreak to ensure we could keep all our staff working safely from home from day one and to ensure we could keep on advising our clients without any disruption. Some of the IT team members had experience with Infinity IT in previous companies and quickly brought them in as part of a key IT provider. What sets Infinity IT apart is not only your technical expertise but also your commitment to customer satisfaction. Your team takes the time to listen to our concerns and tailor solutions that align with our business goals. Over the years, Infinity IT has proven themselves with their proactive approach to security measures and has helped us stay ahead of potential threats, giving us confidence in the integrity of our data. In a fast-paced industry, your reliability and dedication to staying updated with the latest technological advancements have been invaluable. Byrne Wallace is proud to be associated with Infinity IT, and we look forward to continuing this partnership for years to come. John Kelly, Head of IT, Byrne Wallace.

Johnson Stevens has been working with Infinity IT over the last 20 years and throughout this time they have supported us to grow and expand our business. One aspect that stands out prominently is the consistent effort your team puts into staying up-to-date with the latest industry trends and advancements. This commitment to continuous learning is reflected in the innovative solutions they provide, keeping my business on the cutting edge of technology. It's this forward-thinking approach that reassures me that I've made the right choice by entrusting my IT needs to Infinity. I wholeheartedly recommend Infinity IT to any business seeking reliable, knowledgeable, and customer-centric IT services. Dermot O’Connor, Director – Johnson Stevens

Killarney Credit Union recently decided to re-establish our relationship with Infinity IT as they have a unique focus on the needs of a dynamic Credit Union. From their Helpdesk staff to senior management, Infinity IT provides a bespoke service that has been built on years of experience in serving the Credit Union Sector. We have already completed several projects with Infinity IT. While implementing these they worked closely with other credit union vendors and this process has been very efficient from start to finish. We look forward to working with them in the coming years. Mark Murphy, CEO, Killarney Credit Union.

Infinity IT is delighted to announce that we are attending the prestigious Technology in Healthcare Leaders' Summit on 22 February 2024 at Barberstown Castle, Co. Kildare. Together with Daniel Carr from SonicWall , we are looking forward to discussing the latest advancements in Multilayered CyberSecurity, which protect Healthcare organisations. We are a multi-award-winning MSSP provider and understand the unique challenges faced by the Healthcare industry. The Infinity IT AI-Powered Cyber Protection Platform provides real-time 360-degree visibility into your Network, allowing us to detect and respond to potential threats quickly and effectively. Join us at the summit to explore how our innovations can elevate your organisation's security posture. Let's secure the future of healthcare together! Big thanks to Investnet and Future Health Summit 2024